Viabox sells itself on its free services. Their claim is you only pay for shipping, which can be expensive.
Simple service and pricing structure, high shipping rates.
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Our Scores & Opinion for Viabox
Scores
The scores are calculated out of 5.0, higher is better and lower scores are worse. Scores are designed to give you a general overview of the package forwarders services, costs and fees. Actual costs and fees may vary for your particular personal circumstances. These should be used as a guide only.
Viabox Shipping Score
Scores for shipping costs and service options to your country:
From the USA: 1.0Our shipping score is calculated by comparing shipping costs across 10 of the most popular destinations and the amount of shipping options. A higer score, out of 5, is better. Where the forwarder has locations in more than one country, we have listed different scores calculated by analysing the shipping costs and options from that location.
Viabox Fee Score
The fee score: 4.7
The fee score takes into account the extra fees that are charged for things like membership fees and extra services like parcel consolidation and repackaging.
Our Opinion
The following is our review of the services offered by Viabox
Pros and Cons
Good
- Low fees and account charges
- A Beta ChatGPT chat bot for support
- Taxfree shipping
- Free assisted purchase
- A rewards program
Bad
- Expensive shipping fees
- FedEx not offered
Fees & Costs Details
Registration fee: $0Membership fee: Free, premium plan $8 or $16 per month
Tax free?: Yes, Oregon warehouse
Locations: Oregon, USA
Processing fee: $0
Consolidation fee: Free.
Repackaing fee: $0
Storage: Basic, free for 30 days. 120 with pro plan.
Photos: Free exterior photos, no content photos.
Customs declarations: Yes
Insurance: Varies
Live chat support: ChatGPT Beta
Shipping calculator: https://pro.viabox.com/v2/shipping-calculator?l
Offers:
About
What they remove with one hand, they put back on with the other. This is one way of looking at Viabox's pricing structure. Low fees and account charges are offset by pricey shipping fees. They are the most expensive forwarder, by shipping fees, that we have found.
Lower shipping prices are available if you pay a monthly subscription fee, so they make work out better for regular users who want to make use of the free consolidation and repackaging services.