Planet Express: More services offered to Premium members and a basic free membership
Planet Express, recently merged with OPAS, has two tiers of service level. Premium membership is $10 a month, or $50 a year, and includes services such as longer storage, consolidation and tax free shopping.
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Our Scores & Opinion for PlanetExpress
Scores
The scores are calculated out of 5.0, higher is better and lower scores are worse. Scores are designed to give you a general overview of the package forwarders services, costs and fees. Actual costs and fees may vary for your particular personal circumstances. These should be used as a guide only.
PlanetExpress Shipping Score
Scores for shipping costs and service options to your country:
From the USA: 3.0From the UK: 1.0
Our shipping score is calculated by comparing shipping costs across 10 of the most popular destinations and the amount of shipping options. A higer score, out of 5, is better. Where the forwarder has locations in more than one country, we have listed different scores calculated by analysing the shipping costs and options from that location.
PlanetExpress Fee Score
The fee score: 3.6
The fee score takes into account the extra fees that are charged for things like membership fees and extra services like parcel consolidation and repackaging.
Our Opinion
The following is our review of the services offered by PlanetExpress
Pros and Cons
Good
- Live chat support available
- Support is available in English, Spanish, Japanese, Czech
- They run their own auctions
- UK and USA warehouses
Bad
- Consolidation only available to Premium members
- Tax-free warehouse only available to Premium members
Fees & Costs Details
Registration fee: $5 refundable deposit for free accountsMembership fee: Basic free, Premium $10 a month, $50 a year
Tax free?: Premium only
Locations: California, Oregon, Florida, USA. Warrington, UK.
Processing fee: $2 per package
Consolidation fee: Premium only. $5 plus $2 each
Repackaing fee: Not available
Storage: Free 10 days or 45 days for premium plan
Photos: Free exterior, $2 for 3, $5 for 10
Customs declarations: Yes, self complete
Insurance: Optional
Live chat support: Yes
Shipping calculator: https://planetexpress.com/postage-calculator
Offers:
About
Introduction
Planet Express has several warehouse in different states on the US, with two in tax-free jurisdictions. Another warehouse is located in the UK.
Registration and sign-up
Signing-up is quick and easy with a quick form to fill in. Once you have joined, you can choose which membership plan to select, from Settings.
the website is easy to use, and once in your Dashboard shows you the list of packages you have, their status and the funds you have in your account.
Services
All of the expected services are offered and most come with an additional fee. Some such as extended storage, consolidation and use of one of their tax-free warehouses is only available to Premium members
Pricing and Fees
two tiers, a Free mailbox and a Premium mailbox. Premium is $10 a month or $50 a year if paid yearly.
More services are offered to Premium members, so this will suit regular or high users, if you are after a one off then the free services should be sufficient if you don't require consolidation
Customer support
Here is one area where they can score highly. Planet Express offer live chat support, and can converse in several different languages