Forward2Me: Confident package forwarder with many warehouse locations that offers free returns & price matching.
Forward2Me originally from the UK with a tax free warehouse in the Channel Islands and locations in the EU, USA Japan and Turkey. They offer free returns to the shop you bought from and will price match any other forwarders rates.
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Our Scores & Opinion for Forward2Me
Scores
The scores are calculated out of 5.0, higher is better and lower scores are worse. Scores are designed to give you a general overview of the package forwarders services, costs and fees. Actual costs and fees may vary for your particular personal circumstances. These should be used as a guide only.
Forward2Me Shipping Score
Scores for shipping costs and service options to your country:
From the USA: 4.0From the UK: 4.0
From the EU: 4.0
From Japan: 4.0
Our shipping score is calculated by comparing shipping costs across 10 of the most popular destinations and the amount of shipping options. A higer score, out of 5, is better. Where the forwarder has locations in more than one country, we have listed different scores calculated by analysing the shipping costs and options from that location.
Forward2Me Fee Score
The fee score: 4.5
The fee score takes into account the extra fees that are charged for things like membership fees and extra services like parcel consolidation and repackaging.
Our Opinion
The following is our review of the services offered by Forward2Me
Pros and Cons
Good
- Forwarding available from many locations including the EU (Germany) and Japan
- Price matching
- Free returns
- User-friendly website and interface
- Competitive and transparent pricing
- Reliable shipping and parcel tracking
- Responsive and knowledgeable customer support
- Comprehensive range of services
- Tax free shopping is available from Delaware and Guernsey
Bad (or not so good)
- Price matching service is good but, not surprisingly, they will only match like-for-like, ie DHL Express with DHL Express.
- Support and pricing (it seems) is all in English and British Pounds, they can't translate.
- Turkey and Japan shipping is with DHL only
Fees & Costs Details
Registration fee: £0Membership fee: Free, no premium level
Tax free?: Yes, USA and UK
Locations: Preston, UK. Germany. Delaware, USA. Turkey. Japan.
Processing fee: No
Consolidation fee: Free. At packers discretion.
Repackaing fee: Combine and repack £2/$2 per package
Storage: Free for 30 days. 50p per day after
Photos: £5 for 3, £10 for 10, £10+ for 5+. UK and DE warehouses only
Customs declarations: Yes
Insurance: Optional
Live chat support: Yes
Shipping calculator: https://www.forward2me.com/pricing/
Offers:
About
Registration and Sign-Up Process:
The registration process with Forward2Me was straightforward and hassle-free. It involved providing basic personal information, identification documents, and a payment method. I appreciated the user-friendly interface and the quick verification process.
Services Offered:
Forward2Me offers a comprehensive range of services, including package consolidation, parcel tracking, and even the ability to shop from UK retailers that don't ship internationally. This was a significant advantage for me as I was able to access a wider range of products.
Shipping and Delivery:
Shipping and delivery were prompt and reliable. Forward2Me collaborates with reputable carriers such as DHL and FedEx. I experienced minimal delays in delivery, even during busy shipping seasons. Tracking was accurate and allowed me to monitor the progress of my shipments.
Customer Support:
Forward2Me's customer support was highly responsive. They offer multiple contact methods, including email and live chat, and I found their support team to be knowledgeable and helpful. Any inquiries or issues were addressed promptly, which added to the overall positive experience.
Pricing and Fees:
The pricing structure at Forward2Me is transparent, with no hidden fees. While their shipping costs are competitive, I found their consolidation and storage fees to be reasonable. This made it cost-effective for me, especially when handling multiple packages.
User Interface and Website:
The website is well-designed and user-friendly. Account management features are readily accessible, and tracking packages is straightforward. I was particularly impressed with the organized and easy-to-navigate interface.